Privacy Policy

1. Introduction

EstateShield ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our estate planning document generation service at estateshield.polsia.app (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

We collect information you provide directly to us when using the Service:

• Personal Identification: Full legal name, email address, date of birth, state of residence, marital status, and spouse name
• Estate Planning Details: Beneficiary names and relationships, executor and agent designations, specific bequests
• Healthcare Preferences: Medical treatment preferences, organ donation wishes, healthcare agent designations
• Payment Information: Payment is processed through Stripe. We do not store credit card numbers, bank account details, or other sensitive payment data on our servers. See Stripe's privacy policy at stripe.com/privacy for details.

3. How We Use Your Information

We use the information we collect to:

• Generate your personalized estate planning documents (Last Will & Testament, Power of Attorney, Healthcare Directive)
• Process your payment and provide access to your documents
• Send you a confirmation email with your purchase details
• Improve our Service and user experience
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage and Security

Your information is stored on secure servers with encryption in transit (TLS/SSL) and at rest. We use industry-standard security measures to protect your data, including:

• Encrypted database connections
• Secure HTTPS transmission for all data
• Access controls limiting who can view your information
• Regular security reviews

While we implement reasonable safeguards, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your personal information and generated documents for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us at the email below. We will delete your information within 30 days of a verified request, unless we are legally required to retain it.

6. Third-Party Services

We use the following third-party services:

• Stripe: For payment processing. Subject to Stripe's Privacy Policy.
• AI Document Generation: Your estate planning details are processed by AI models to generate documents. The AI does not retain your personal information after document generation.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a machine-readable copy of your data
• Opt-out: Opt out of marketing communications

8. California Privacy Rights (CCPA)

California residents have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information. To exercise these rights, contact us at the email below.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

Email: support@polsia.app